Allotted time for an order to arrive ranges from about 4-8 weeks.
Shipping delays happen and we have no control over when they do. If the shipping time for your order exceeds 8 weeks, you may have your order 100% refunded.
What items can be ordered?
Special orders only pertain to larger furniture items.
If you wish to cancel your special order, we will only be able to refund 50%, given the order was paid in full.
All special orders require a minimum 50% non-refundable deposit.
When your item arrives, we will give you a call or send you a message to let you know that it is available for pick-up.
If item is damaged on arrival:
If your item is damaged you will be notified and we will issue a full refund.
Assembly & Delivery:
If you wish to have your item assembled or delivered locally, separate charges will be added.
How often are shipments received?
When all goes smoothly and no delays are encountered, we get shipments twice a month.